Terms of service

Customer Support

Our customer service policy is simple: our customers are our family and family comes first! If for any reason you are not 100% satisfied with your purchase, we will personally work with you to resolve any issues no matter what they are! Our amazing customer support staff is committed to your satisfaction and each time you contact us, it's a chance to build an unforgettable relationship. We are always available to assist and help you whether it be by email, or via social media!

Our Products are designed, fulfilled, and shipped from the USA.

Have Questions? Our hours of operation are from 9:30am-5:00pm Central 10:00am - 5:00 pm on weekends. We can be reached by email at kreate.tlove@gmail.com. Thank You!

Safe & Secure Shopping

Protecting your privacy is of the utmost importance to us! We use state-of-the-art encryption technology (SSL) to protect your credit card/personal information. Your information is 100% safe when you shop with us. We will occasionally email you to alert you of our upcoming special sales or new arrivals, but you are free to opt-out of these emails with one click.

Kreative has the right to refuse returns that have passed the 15 days allowed time after delivery.

For additional help, Our hours of operation are from 9:30 pm-4:00 pm Central Standard Time. We can be reached by email at kreate.tlove@gmail.com. (Please contact us via email.) Thank You!